Key Account Manager (Sales)

Experience: 1-3 years

General requirement:

• Develop and maintain relationships with assigned clients
• Understand clients' business objectives and work with them to develop strategies that will achieve their goals.
• Identify opportunities to grow business with existing clients through upselling and cross-selling products and services.
• Conduct regular client meetings, providing updates on new products, services, and company initiatives.
• Collaborate with internal teams to ensure the timely and successful delivery of solutions according to client needs and objectives.
• Monitor and analyze client performance metrics to provide actionable insights and recommendations.
• Handle client inquiries and resolve any issues or complaints in a timely and professional manner.
• Prepare and present reports on account status, including sales progress, forecasted sales, and key performance indicators.
• Stay up dated with industry trends and competitor activities to provide clients with relevant insights and maintain a competitive edge.
• Assist in the development of strategic plans to improve client satisfaction and retention rates.
• English is a must & German language level A2 is an added advantage.
• Monitor magical KPIs and client feedback.
• Implement strategies to keep clients enchanted and prevent them from
• disappearing.
• Set timelines and milestones, ensuring on-time project delivery.
• Manage budgets like a financial wizard, ensuring no financial curses befall.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in key account management, sales, or a related role in a B2C/B2B environment.
• Proven track record of meeting or exceeding sales targets and client satisfaction metrics.
• Strong understanding of sales principles, customer relationship management, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and provide strategic insights to clients.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple accounts and projects simultaneously.
• High level of integrity and professionalism.

Salary and Benefits for all roles:

• Competitive Salary: Basic monthly salary ranges from 30K for fresh
• candidates to 80K for experienced professionals in Pkr.
• Comprehensive Benefits: Including health insurance, gratuity, and a referral bonus program.
• Professional Development: Access to continuous training and performance incentives/Bonus.
• Remote Work: Enjoy the flexibility of working from home, saving on commuting time and stress.
• International Exposure: Opportunities to travel abroad for company events and collaborate with international clients, gaining valuable insights and experience.

Job Security:

• Be part of a stable company that values your contributions and supports your career growth.
• Supportive Environment: Work in a company that is dedicated to your success and well-being.